Restoring a domain name

When a domain is not renewed within the renewal period, it is deleted from our database, usually between 1 and 40 days after the expiration date (depending on the extension), as required by the registries or trustee authorities.

If you wish to reactivate a domain that has been deleted, you'll need to have it restored.

You can find out if your domain requires restoration by looking it up in the whois: If you see the status “Redemption Period” or “Pending Delete Restorable”, the domain must be restored to be reactivated.

If you are unsure, you can always contact our support.

Gandi provides a domain restoration service. It means that if your domain is in “Redemption Period” status, we can restore it for you.

In most cases, this operation can be done online, from your account:

  1. Go to the “Domains” tab of your admin
  2. If you have some domains that you can restore, you will see them in the “Restorable” tab on the top of the page, click on that tab to see the list of domains you can restore
  3. click on the “Restore” button on the right of the page to add it to the shopping cart.
  4. Proceed to checkout.
Contrary to our old website, you can not use the renew form to restore a domain. You must use the above process. Otherwise you will get a “domain not found” error.

Restoration rates are sometimes higher than those for renewal because Gandi is charged more by the registry for this operation.

Therefore, we must raise the price of a restoration to cover the cost of the operation.

If you choose not to restore your domain, it will be deleted by the Registry, usually within one month of entering “Redemption Period” or “Pending Delete Restorable.” Delays vary according to extension. Once deleted by the Registry, the domain will be made available for registration to anyone at any registrar on a first-come, first-served basis.

For more details, see the full chart of renewal, restoration, and deletion times

Consider activating automatic renewal, or registering your domain for longer periods. Most extensions can be registered for up to 10 years in advance.